Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201004917 | Scottish Prison Service | Behaviour Related Programmes (Including Access To) | Not upheld, action taken by body to remedy, no recommendations | August 2011 |
| 201004921 | A Medical Practice, Lothian NHS Board | Practice list | Some upheld, recommendations | August 2011 |
| 201004965 | Stirling Council | Maintenance and repair of roads | Not upheld, no recommendations | August 2011 |
| 201005046 | Argyll and Bute Council | Non-domestic rates | Some upheld, action taken by body to remedy, no recommendations | August 2011 |
| 201005123 | Aberdeen City Council | Policy/administration | Not upheld, no recommendations | August 2011 |
| 201005157 | Tayside NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | August 2011 |
| 201005161 | Scottish Prison Service | Progression | Not upheld, action taken by body to remedy, no recommendations | August 2011 |
| 201005201 | Scottish Prison Service | Behaviour Related Programmes (Including Access To) | Not upheld, no recommendations | August 2011 |
| 201005315 | Highland NHS Board | Communication, staff attitude, dignity, confidentiality | Not upheld, action taken by body to remedy, no recommendations | August 2011 |
| 201005334 | Dumfries and Galloway Council | Community Councils | Not upheld, no recommendations | August 2011 |