| 201400681           | 
                                                                                        The City of Edinburgh Council           | 
                                                                                        licensing - taxis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2014           | 
              
          
                                                                                        | 201400706           | 
                                                                                        South Lanarkshire Council           | 
                                                                                        complaints handling           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2014           | 
              
          
                                                                                        | 201400773           | 
                                                                                        Tollcross Housing Association Ltd           | 
                                                                                        repairs and maintenance           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2014           | 
              
          
                                                                                        | 201400815           | 
                                                                                        Tayside NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2014           | 
              
          
                                                                                        | 201400851           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        complaints handling           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        September 2014           | 
              
          
                                                                                        | 201401120           | 
                                                                                        Scottish Ambulance Service           | 
                                                                                        complaints handling           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        September 2014           | 
              
          
                                                                                        | 201401160           | 
                                                                                        Scottish Prison Service           | 
                                                                                        personal property           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2014           | 
              
          
                                                                                        | 201401223           | 
                                                                                        Scottish Prison Service           | 
                                                                                        policy/administration           | 
                                                                                                   | 
                                                                                        September 2014           | 
              
          
                                                                                        | 201401299           | 
                                                                                        Scottish Prison Service           | 
                                                                                        downgrading           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2014           | 
              
          
                                                                                        | 201401431           | 
                                                                                        Scottish Prison Service           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2014           |