| 201300782 | Business Stream | incorrect billing | Upheld, recommendations | April 2014 | 
          
                                                                                        | 201300911 | Scottish Ambulance Service | clinical treatment / diagnosis | Not upheld, no recommendations | April 2014 | 
          
                                                                                        | 201300999 | University of Edinburgh | academic appeal/exam results/degree classification | Not upheld, no recommendations | April 2014 | 
          
                                                                                        | 201301158 | A Dentist in the Borders NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | April 2014 | 
          
                                                                                        | 201301242 | Glasgow Housing Association Ltd | policy/administration | Not upheld, no recommendations | April 2014 | 
          
                                                                                        | 201301320 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2014 | 
          
                                                                                        | 201301570 | Aberdeenshire Council | unauthorised developments:  calls for enforcement action/stop and discontinuation notices | Not upheld, no recommendations | April 2014 | 
          
                                                                                        | 201301596 | Business Stream | charging method / calculation | Upheld, recommendations | April 2014 | 
          
                                                                                        | 201301770 | Business Stream | meter reading | Upheld, recommendations | April 2014 | 
          
                                                                                        | 201301808 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | April 2014 |