| 201302466 | The City of Edinburgh Council | statutory notices | Upheld, recommendations | April 2014 | 
          
                                                                                        | 201302473 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2014 | 
          
                                                                                        | 201302499 | Lothian NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, no recommendations | April 2014 | 
          
                                                                                        | 201302502 | Highland NHS Board | clinical treatment / diagnosis |  | April 2014 | 
          
                                                                                        | 201302659 | Scottish Prison Service | downgrading | Upheld, recommendations | April 2014 | 
          
                                                                                        | 201302682 | Scottish Prison Service | complaints handling | Not upheld, no recommendations | April 2014 | 
          
                                                                                        | 201302775 | Business Stream | meter size | Some upheld, no recommendations | April 2014 | 
          
                                                                                        | 201302778 | Business Stream | incorrect billing | Not upheld, no recommendations | April 2014 | 
          
                                                                                        | 201302781 | South Lanarkshire Council | neighbour disputes and antisocial behaviour | Not upheld, no recommendations | April 2014 | 
          
                                                                                        | 201302839 | Scottish Government D-G Planning and Environmental Appeals | policy/administration | Upheld, no recommendations | April 2014 |