Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201004022 | Scottish Prison Service | sentence planning | Not upheld, no recommendations | September 2011 |
| 201004133 | Scottish Prison Service | progression | Not upheld, no recommendations | September 2011 |
| 201004208 | Ayrshire and Arran NHS Board | policy/administration | Not upheld, no recommendations | September 2011 |
| 201004316 | South Lanarkshire Council | parking | Not upheld, no recommendations | September 2011 |
| 201004418 | Scottish Prison Service | prison sentence management, progression | Not upheld, action taken by body to remedy, no recommendations | September 2011 |
| 201004650 | East Renfrewshire Council | maintenance and repair of roads | Not upheld, no recommendations | September 2011 |
| 201004665 | Fife Council | policy/administration | Not upheld, no recommendations | September 2011 |
| 201004740 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2011 |
| 201004776 | Scottish Prison Service | visits | Not upheld, recommendations | September 2011 |
| 201004844 | A Medical Practice, Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2011 |