| 201801045 | Dundee City Council | policy / administration | Not upheld, no recommendations | March 2019 | 
          
                                                                                        | 201801272 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2019 | 
          
                                                                                        | 201801293 | The Moray Council | communication / staff attitude / dignity / confidentiality | Some upheld, no recommendations | March 2019 | 
          
                                                                                        | 201801342 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2019 | 
          
                                                                                        | 201801381 | East Dunbartonshire Council | secondary school | Some upheld, recommendations | March 2019 | 
          
                                                                                        | 201801415 | Scottish Water | disputed cost to repair sewer / drain | Not upheld, no recommendations | March 2019 | 
          
                                                                                        | 201801567 | Shetland Islands Council | home helps / concessions / grants / charges for services | Not upheld, no recommendations | March 2019 | 
          
                                                                                        | 201801684 | Scottish Water | sewer flooding - external | Not upheld, no recommendations | March 2019 | 
          
                                                                                        | 201801693 | East Dunbartonshire Health and Social Care Partnership | child services and family support | Some upheld, recommendations | March 2019 | 
          
                                                                                        | 201801816 | Fife Council | secondary school | Not upheld, no recommendations | March 2019 |