Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201500033 | Scottish Prison Service | policy/administration | Not duly made or withdrawn, no recommendations | May 2016 |
| 201500037 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2016 |
| 201500190 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2016 |
| 201500246 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2016 |
| 201500289 | The City of Edinburgh Council | statutory notices | Some upheld, recommendations | May 2016 |
| 201500354 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | May 2016 |
| 201500442 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2016 |
| 201500526 | Ayrshire and Arran NHS Board | admission / discharge / transfer procedures | Resolved, no recommendations | May 2016 |
| 201500603 | Business Stream | leakage | Some upheld, recommendations | May 2016 |
| 201500611 | Grampian NHS Board | nurses / nursing care | Upheld, recommendations | May 2016 |