| 201104872           | 
                                                                                        A Medical Practice in the Highland NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        November 2012           | 
              
          
                                                                                        | 201104874           | 
                                                                                        Scottish Borders Council           | 
                                                                                        handling of application (complaints by opponents)           | 
                                                                                        Some upheld, action taken by body to remedy, no recommendations           | 
                                                                                        November 2012           | 
              
          
                                                                                        | 201104889           | 
                                                                                        Business Stream Ltd           | 
                                                                                        communication / consultation           | 
                                                                                        Some upheld, action taken by body to remedy, no recommendations           | 
                                                                                        November 2012           | 
              
          
                                                                                        | 201104975           | 
                                                                                        South Ayrshire Council           | 
                                                                                        neighbour disputes and anti-social behaviour           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        November 2012           | 
              
          
                                                                                        | 201104984           | 
                                                                                        Tayside NHS Board           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        November 2012           | 
              
          
                                                                                        | 201105084           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        November 2012           | 
              
          
                                                                                        | 201105207           | 
                                                                                        A Dentist in the Greater Glasgow and Clyde NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        November 2012           | 
              
          
                                                                                        | 201105262           | 
                                                                                        Business Stream Ltd           | 
                                                                                        incorrect billing           | 
                                                                                        Upheld, recommendations           | 
                                                                                        November 2012           | 
              
          
                                                                                        | 201105291           | 
                                                                                        Business Stream Ltd           | 
                                                                                        debt recovery / payment fees           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        November 2012           | 
              
          
                                                                                        | 201105490           | 
                                                                                        Scottish Prison Service           | 
                                                                                        bullying/victimisation           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        November 2012           |