| 201102937 | A Medical Practice, Fife NHS Board | practice lists | Not upheld, no recommendations | March 2012 | 
          
                                                                                        | 201102960 | Scottish Prison Service | personal property | Not upheld, no recommendations | March 2012 | 
          
                                                                                        | 201103054 | Lanarkshire NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Not upheld, no recommendations | March 2012 | 
          
                                                                                        | 201103081 | Scottish Prison Service | earnings | Not upheld, no recommendations | March 2012 | 
          
                                                                                        | 201103084 | Scottish Prison Service | supplies of books, newspapers etc | Not upheld, no recommendations | March 2012 | 
          
                                                                                        | 201103124 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | March 2012 | 
          
                                                                                        | 201001204 | Argyll and Bute Council | social work | Some upheld, recommendations | February 2012 | 
          
                                                                                        | 201002040 | Fife Council | policy/administration | Upheld, recommendations | February 2012 | 
          
                                                                                        | 201003212 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Not upheld, action taken by body to remedy, no recommendations | February 2012 | 
          
                                                                                        | 201003706 | Police Complaints Commissioner for Scotland | policy/administration | Not upheld, no recommendations | February 2012 |