Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201707509 | The Highland Council | handling of application (complaints by opponents) | Not upheld, no recommendations | July 2019 |
| 201707842 | Golden Jubilee National Hospital | clinical treatment / diagnosis | Not upheld, no recommendations | July 2019 |
| 201707958 | South Ayrshire Council | policy / administration | Not upheld, no recommendations | July 2019 |
| 201708038 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2019 |
| 201708155 | An NHS Board | admission / discharge / transfer procedures | Upheld, recommendations | July 2019 |
| 201708448 | North Lanarkshire Health and Social Care Partnership | complaints handling (incl social work complaints procedures) | Some upheld, no recommendations | July 2019 |
| 201708489 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2019 |
| 201709295 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | July 2019 |
| 201800545 | South Lanarkshire Health and Social Care Partnership | child services and family support | Not upheld, no recommendations | July 2019 |
| 201800742 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2019 |