Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201701139 | Fife Council | improvements and renovation | Some upheld, recommendations | January 2018 |
| 201701232 | Aberdeenshire Council | primary school | Some upheld, no recommendations | January 2018 |
| 201701236 | The City of Edinburgh Council | complaints handling | Upheld, recommendations | January 2018 |
| 201701597 | Dumfries and Galloway Housing Partnership | repairs and maintenance | Some upheld, no recommendations | January 2018 |
| 201702372 | Argyll and Bute Council | improvements and renovation | Some upheld, recommendations | January 2018 |
| 201702492 | A Dentist in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2018 |
| 201702683 | Golden Jubilee National Hospital | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | January 2018 |
| 201702748 | A Dentist in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2018 |
| 201702838 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2018 |
| 201703479 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2018 |