Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201703614 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | December 2017 |
| 201405605 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | November 2017 |
| 201507860 | The City of Edinburgh Council | policy/administration | Some upheld, recommendations | November 2017 |
| 201507891 | Fife Council | handling of application (complaints by applicants) | Upheld, no recommendations | November 2017 |
| 201507914 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | November 2017 |
| 201508182 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2017 |
| 201508214 | Lothian NHS Board | nurses / nursing care | Not duly made or withdrawn, no recommendations | November 2017 |
| 201508327 | Renfrewshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | November 2017 |
| 201600270 | Greater Glasgow and Clyde NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | November 2017 |
| 201600986 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses / nursing care | Upheld, recommendations | November 2017 |