Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
202005474 West Dunbartonshire Council Adoption / Fostering Not upheld, no recommendations October 2023
202100730 Fife NHS Board Clinical treatment / diagnosis Upheld, recommendations October 2023
202101442 A Medical Practice in the Grampian NHS Board area Clinical treatment / diagnosis Upheld, recommendations October 2023
202102814 Golden Jubilee National Hospital Clinical treatment / diagnosis Some upheld, recommendations October 2023
202104751 A Medical Practice in the Lanarkshire NHS Board area Clinical treatment / diagnosis Upheld, recommendations October 2023
202107139 Fife Council Neighbour disputes and anti-social behaviour Not upheld, no recommendations October 2023
202108741 A Medical Practice in the Lanarkshire NHS Board area Clinical treatment / diagnosis Upheld, recommendations October 2023
202110675 Aberdeen City Council Child services and family support Not upheld, no recommendations October 2023
202110695 Lanarkshire NHS Board Clinical treatment / diagnosis Not upheld, no recommendations October 2023
202200504 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Some upheld, recommendations October 2023