Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201911968 Lothian NHS Board - Acute Division Clinical treatment / diagnosis Not upheld, no recommendations December 2022
202000038 Lothian NHS Board - Acute Division Clinical treatment / diagnosis Not upheld, recommendations December 2022
202000048 Lothian NHS Board - Acute Division Clinical treatment / diagnosis Not upheld, no recommendations December 2022
202000761 Fife NHS Board Clinical treatment / diagnosis Upheld, recommendations December 2022
202001745 Dumfries and Galloway NHS Board Clinical treatment / diagnosis Upheld, recommendations December 2022
202002983 Argyll Community Housing Association Repairs and maintenance Not upheld, no recommendations December 2022
202004303 Fife NHS Board Clinical treatment / diagnosis Some upheld, recommendations December 2022
202005527 Fife NHS Board Clinical treatment / diagnosis Not upheld, no recommendations December 2022
202006353 A Medical Pracitce the Highland NHS Board area Clinical treatment / diagnosis Upheld, recommendations December 2022
202006891 Borders NHS Board Clinical treatment / diagnosis Upheld, recommendations December 2022