Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201103924 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2012 |
| 201103954 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | September 2012 |
| 201103983 | Perth and Kinross Council | policy/administration | Not upheld, no recommendations | September 2012 |
| 201103991 | The Robert Gordon University | accommodation | No decision reached | September 2012 |
| 201104019 | The Highland Council | policy/administration | Not upheld, no recommendations | September 2012 |
| 201104041 | Tayside NHS Board | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | September 2012 |
| 201104065 | Fife Council | handling of application (complaints by opponents) | Not upheld, no recommendations | September 2012 |
| 201104108 | Glasgow City Council | policy / administration; planning permission | Not upheld, no recommendations | September 2012 |
| 201104124 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2012 |
| 201104645 | Caledonia Housing Association | improvements and alterations; complaints handling | Some upheld, recommendations | September 2012 |