Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201101309 | A Medical Practice, Lanarkshire NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | January 2012 |
| 201101517 | Tayside NHS Board | Communication, staff attitude, dignity, confidentiality | Upheld, recommendations | January 2012 |
| 201101695 | A Medical Practice, Lothian NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | January 2012 |
| 201101922 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / Diagnosis | Upheld, action taken by body to remedy, no recommendations | January 2012 |
| 201102183 | Strathclyde Partnership for Transport | Policy/administration | Not upheld, no recommendations | January 2012 |
| 201102206 | Scottish Prison Service | Orderly room hearing | Not upheld, no recommendations | January 2012 |
| 201102219 | A Dental Practice, Tayside NHS Board | Policy/administration | Not upheld, no recommendations | January 2012 |
| 201102318 | Scottish Ambulance Service | Communication, staff attitude, dignity, confidentiality | Upheld, recommendations | January 2012 |
| 201102356 | A Medical Practice, Highland NHS Board | Clinical treatment / Diagnosis | Upheld, recommendations | January 2012 |
| 201102482 | North Ayrshire Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | January 2012 |