Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202208861 | Highland NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | April 2025 |
| 202300806 | Western Isles NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | April 2025 |
| 202301151 | Dumfries and Galloway NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | April 2025 |
| 202301564 | Forth Valley NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | April 2025 |
| 202301849 | Fife NHS Board | Nurses / nursing care | Upheld, recommendations | April 2025 |
| 202302913 | Lothian NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | April 2025 |
| 202302915 | The City of Edinburgh Council | Complaints handling | Upheld, recommendations | April 2025 |
| 202303401 | Tayside NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | April 2025 |
| 202304354 | A medical practice in the Highland NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | April 2025 |
| 202306027 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | April 2025 |