| 201302355           | 
                                                                                        University of Abertay Dundee           | 
                                                                                        academic appeal/exam results/degree classification           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2014           | 
              
          
                                                                                        | 201302415           | 
                                                                                        Scottish Water           | 
                                                                                        sewer flooding - external           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        March 2014           | 
              
          
                                                                                        | 201302453           | 
                                                                                        A Council           | 
                                                                                        policy/administration           | 
                                                                                        Upheld, recommendations           | 
                                                                                        March 2014           | 
              
          
                                                                                        | 201302493           | 
                                                                                        Fife NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                                   | 
                                                                                        March 2014           | 
              
          
                                                                                        | 201302512           | 
                                                                                        Lothian NHS Board           | 
                                                                                        communication, staff attitude, dignity, confidentiality           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2014           | 
              
          
                                                                                        | 201302534           | 
                                                                                        Business Stream           | 
                                                                                        incorrect billing           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2014           | 
              
          
                                                                                        | 201302648           | 
                                                                                        Scottish Ambulance Service           | 
                                                                                        appliances, equipment & premises           | 
                                                                                        Upheld, recommendations           | 
                                                                                        March 2014           | 
              
          
                                                                                        | 201302723           | 
                                                                                        A Medical Practice in the Grampian NHS Board area           | 
                                                                                        communication, staff attitude, dignity, confidentiality           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2014           | 
              
          
                                                                                        | 201302758           | 
                                                                                        A Medical Practice in the Forth Valley NHS Board area           | 
                                                                                        communication, staff attitude, dignity, confidentiality           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2014           | 
              
          
                                                                                        | 201302816           | 
                                                                                        A Medical Practice in the Ayrshire and Arran NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        March 2014           |