| 201303605           | 
                                                                                        Comhairle nan Eilean Siar           | 
                                                                                        school transport           | 
                                                                                        Upheld, recommendations           | 
                                                                                        March 2014           | 
              
          
                                                                                        | 201303619           | 
                                                                                        Ayrshire and Arran NHS Board           | 
                                                                                        appointments/admissions (delay, cancellation, waiting lists)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2014           | 
              
          
                                                                                        | 201303674           | 
                                                                                        Scottish Prison Service           | 
                                                                                        supplies of books, newspapers, etc           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2014           | 
              
          
                                                                                        | 201303702           | 
                                                                                        Fife College           | 
                                                                                        complaints handling           | 
                                                                                        Upheld, recommendations           | 
                                                                                        March 2014           | 
              
          
                                                                                        | 201303792           | 
                                                                                        River Clyde Homes           | 
                                                                                        terminations of tenancy           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2014           | 
              
          
                                                                                        | 201303852           | 
                                                                                        Almond Housing Association Ltd           | 
                                                                                        rent and/or service charges           | 
                                                                                        Upheld, recommendations           | 
                                                                                        March 2014           | 
              
          
                                                                                        | 201304037           | 
                                                                                        The City of Edinburgh Council           | 
                                                                                        statutory notices           | 
                                                                                        Resolved, no recommendations           | 
                                                                                        March 2014           | 
              
          
                                                                                        | 201304078           | 
                                                                                        Greater Glasgow and Clyde NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        No decision reached           | 
                                                                                        March 2014           | 
              
          
                                                                                        | 201304161           | 
                                                                                        Business Stream           | 
                                                                                        meter reading           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2014           | 
              
          
                                                                                        | 201200392           | 
                                                                                        Highland NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        February 2014           |