Easter closure 

Our office will be closed Friday 3 April to Monday 6 April for the Easter break.

You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201200538 North Ayrshire Council estate management; open space and environment work Not upheld, action taken by body to remedy, no recommendations February 2013
201200590 The City of Edinburgh Council handling of application (complaints by opponents) Some upheld, recommendations February 2013
201200667 Borders NHS Board communication; staff attitude; dignity; confidentiality Some upheld, recommendations February 2013
201200720 Crown Office and Procurator Fiscal Service policy/administration Upheld, action taken by body to remedy, recommendations February 2013
201200863 Fife NHS Board clinical treatment; diagnosis Some upheld, no recommendations February 2013
201200895 East Dunbartonshire Council handling of application (complaints by opponents) Some upheld, recommendations February 2013
201200930 A Dental Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment; diagnosis Upheld, recommendations February 2013
201200942 Greater Glasgow and Clyde NHS Board clinical treatment; diagnosis Some upheld, recommendations February 2013
201200956 Dumfries and Galloway Council policy/administration Not upheld, no recommendations February 2013
201201082 Parkhead Housing Association Ltd neighbour disputes and anti-social behaviour Some upheld, action taken by body to remedy, recommendations February 2013