Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201201751 | The City of Edinburgh Council | applications, allocations, transfers & exchanges | Not upheld, no recommendations | December 2012 |
| 201201755 | Scottish Prison Service | personal property | Not upheld, no recommendations | December 2012 |
| 201201979 | Scottish Water | sewer flooding - external | Not upheld, no recommendations | December 2012 |
| 201202123 | Dumfries and Galloway Housing Partnership | policy/administration | Not upheld, no recommendations | December 2012 |
| 201202186 | Argyll Community Housing Association | policy/administration | Not upheld, no recommendations | December 2012 |
| 201202196 | Lanarkshire NHS Board | policy/administration | Not upheld, no recommendations | December 2012 |
| 201202302 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | December 2012 |
| 201202477 | Scottish Prison Service | complaints handling | Upheld, recommendations | December 2012 |
| 201202478 | Scottish Prison Service | food | Upheld, recommendations | December 2012 |
| 201202585 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2012 |