| 201801028 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | August 2019 | 
          
                                                                                        | 201801116 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2019 | 
          
                                                                                        | 201801262 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | August 2019 | 
          
                                                                                        | 201801326 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2019 | 
          
                                                                                        | 201801434 | Clackmannanshire Council | policy / administration | Not upheld, no recommendations | August 2019 | 
          
                                                                                        | 201801892 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2019 | 
          
                                                                                        | 201802334 | Aberdeenshire Council | sheltered housing and community care | Not upheld, no recommendations | August 2019 | 
          
                                                                                        | 201802741 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2019 | 
          
                                                                                        | 201802910 | Greater Glasgow and Clyde NHS Board - Acute Services Division | complaints handling | Upheld, recommendations | August 2019 | 
          
                                                                                        | 201802950 | Glasgow City Health and Social Care Partnership | policy / administration | Upheld, recommendations | August 2019 |