| 201802802 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | July 2019 | 
          
                                                                                        | 201802881 | Clear Business Water | incorrect billing | Some upheld, recommendations | July 2019 | 
          
                                                                                        | 201802999 | An NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | July 2019 | 
          
                                                                                        | 201803102 | Forth Valley NHS Board | nurses / nursing care | Upheld, recommendations | July 2019 | 
          
                                                                                        | 201803175 | Lothian NHS Board - Acute Division | admission / discharge / transfer procedures | Some upheld, recommendations | July 2019 | 
          
                                                                                        | 201803663 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | July 2019 | 
          
                                                                                        | 201803829 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2019 | 
          
                                                                                        | 201804281 | A Medical Practice in an NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | July 2019 | 
          
                                                                                        | 201804659 | A Dentist in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2019 | 
          
                                                                                        | 201804942 | Inverclyde Council | parking | Not upheld, no recommendations | July 2019 |