Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201500913 | Aberdeenshire Council | complaints handling | Some upheld, no recommendations | December 2015 |
| 201501070 | Tayside NHS Board | nurses / nursing care | Not upheld, no recommendations | December 2015 |
| 201501164 | The City of Edinburgh Council | policy/administration | Some upheld, recommendations | December 2015 |
| 201501341 | Fife NHS Board | nurses / nursing care | Some upheld, recommendations | December 2015 |
| 201501382 | University of Aberdeen | communication staff attitude dignity and confidentiality | Not upheld, no recommendations | December 2015 |
| 201501801 | Glasgow City Council | primary school | Not upheld, no recommendations | December 2015 |
| 201501912 | A Medical Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2015 |
| 201501996 | A Medical Practice in the Ayrshire and Arran NHS Board area | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | December 2015 |
| 201502006 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2015 |
| 201502182 | Fife Council | burial grounds/crematoria | Upheld, recommendations | December 2015 |