Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201403209 | Aberdeen City Council | secondary school | Some upheld, recommendations | October 2015 |
| 201403274 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2015 |
| 201403403 | Western Isles NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2015 |
| 201403546 | Fife Council | handling of application (complaints by opponents) | Not upheld, recommendations | October 2015 |
| 201403608 | Business Stream | charging method / calculation | Some upheld, recommendations | October 2015 |
| 201403680 | East Lothian Council | handling of application (complaints by opponents) | Some upheld, no recommendations | October 2015 |
| 201403703 | Lothian NHS Board | nurses / nursing care | Some upheld, no recommendations | October 2015 |
| 201403755 | South Lanarkshire Council | school transport | Not upheld, no recommendations | October 2015 |
| 201404041 | North Lanarkshire Council | repairs and maintenance | Some upheld, recommendations | October 2015 |
| 201404117 | Renfrewshire Council | neighbour disputes and antisocial behaviour | Not upheld, recommendations | October 2015 |