Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201904890 | Highland NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 201905257 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | May 2021 |
| 201905638 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2021 |
| 201905755 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2021 |
| 201905779 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | May 2021 |
| 201905897 | Highland NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2021 |
| 201905939 | Grampian NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 201906085 | Fife Health and Social Care Partnership | Assessments / self-directed support | Not upheld, no recommendations | May 2021 |
| 201906201 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 201906670 | Inverclyde Health and Social Care Partnership | Clinical treatment / Diagnosis | Not upheld, no recommendations | May 2021 |