Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201902015 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Some upheld, no recommendations March 2021
201902236 Fife NHS Board Clinical treatment / diagnosis Some upheld, recommendations March 2021
201902491 Tayside NHS Board Communication / staff attitude / dignity / confidentiality Upheld, recommendations March 2021
201902564 Moray Health and Social Care Partnership Policy / administration Not upheld, no recommendations March 2021
201904901 Highland NHS Board Clinical treatment / diagnosis Not upheld, no recommendations March 2021
201905455 Forth Valley NHS Board Clinical treatment / diagnosis Some upheld, recommendations March 2021
201905498 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Upheld, recommendations March 2021
201905731 Borders NHS Board Clinical treatment / diagnosis Not upheld, no recommendations March 2021
201907169 Edinburgh Health and Social Care Partnership Clinical treatment / Diagnosis Not upheld, no recommendations March 2021
201907500 A Medical Practice in the Forth Valley NHS Board area Clinical treatment / diagnosis Not upheld, no recommendations March 2021