Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202304652 | Tayside NHS Board | Clinical treatment / diagnosis | Some upheld, no recommendations | February 2025 |
| 202305621 | A Medical Practice in the Greater Glasgow & Clyde NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | February 2025 |
| 202203015 | Tayside NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | January 2025 |
| 202209356 | Fife NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | January 2025 |
| 202301105 | Forth Valley NHS Board | Clinical treatment / diagnosis | Not upheld, recommendations | January 2025 |
| 202302088 | A GP Practice in the Highland NHS Board area | Clinical treatment / diagnosis | Some upheld, recommendations | January 2025 |
| 202302723 | A GP Practice in the Greater Glasgow and Clyde NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | January 2025 |
| 202303181 | Forth Valley NHS Board | Appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | January 2025 |
| 202303373 | Highland NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | January 2025 |
| 202303446 | A GP Practice in the Forth Valley NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | January 2025 |