Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201809545 A Medical Practice in the Highland NHS Board Area Clinical treatment / diagnosis Upheld, recommendations August 2020
201809868 Glasgow City Council Primary School Not upheld, no recommendations August 2020
201810025 Fife Council Handling of application (complaints by opponents) Not upheld, no recommendations August 2020
201810212 Glasgow City Health and Social Care Partnership Clinical treatment / Diagnosis Some upheld, no recommendations August 2020
201810348 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Some upheld, recommendations August 2020
201810366 Borders NHS Board Clinical treatment / diagnosis Some upheld, recommendations August 2020
201810430 Dumfries and Galloway Council Primary School Some upheld, no recommendations August 2020
201900245 North Ayrshire Council Handling of application (complaints by opponents) Upheld, recommendations August 2020
201900330 East Lothian Council Neighbour disputes and anti-social behaviour Not upheld, no recommendations August 2020
201900718 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Not upheld, no recommendations August 2020