Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201607825 | West College Scotland | policy/administration | Some upheld, recommendations | August 2017 |
| 201608073 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2017 |
| 201608382 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | August 2017 |
| 201608496 | West Lothian Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | August 2017 |
| 201608651 | Business Stream | incorrect billing | Resolved, no recommendations | August 2017 |
| 201608723 | Scottish Courts and Tribunal Service | handling of application | Upheld, recommendations | August 2017 |
| 201507793 | Aberdeenshire Council | unauthorised developments: enforcement action/stop and discontinuation notices | Some upheld, recommendations | July 2017 |
| 201507806 | Dumfries and Galloway Council | secondary school | Not upheld, recommendations | July 2017 |
| 201508261 | The City of Edinburgh Council | statutory notices | Some upheld, no recommendations | July 2017 |
| 201508314 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | July 2017 |