Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201203730 Scottish Prison Service progression Not upheld, no recommendations April 2013
201203824 Scottish Prison Service personal property Not upheld, no recommendations April 2013
201203841 Scottish Prison Service personal property Not upheld, no recommendations April 2013
201203871 Scottish Ambulance Service complaints handling Some upheld, recommendations April 2013
201204154 Tayside NHS Board appointments/admissions (delay, cancellation, waiting lists) Not upheld, no recommendations April 2013
201204481 A Medical Practice in the Greater Glasgow and Clyde NHS Board area lists Upheld, action taken by body to remedy, no recommendations April 2013
201204499 The City of Edinburgh Council parking Not upheld, no recommendations April 2013
201003813 Argyll and Bute Council handling of application (complaints by opponents) Not upheld, no recommendations March 2013
201004490 A Medical Practice in the Highland NHS Board area clinical treatment / diagnosis Not upheld, no recommendations March 2013
201004603 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Some upheld, action taken by body to remedy, no recommendations March 2013