Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201103201 South Lanarkshire Council neighbour disputes and antisocial behaviour Some upheld, recommendations December 2012
201103232 Tayside NHS Board clinical treatment / diagnosis Upheld, recommendations December 2012
201103340 Highland NHS Board communication, staff attitude, dignity, confidentiality Not upheld, no recommendations December 2012
201103483 Aberdeenshire Council parking Not upheld, no recommendations December 2012
201103741 South Lanarkshire Council claims for damage, injury, loss Not upheld, no recommendations December 2012
201103765 Greater Glasgow and Clyde NHS Board - Acute Services Division communication, staff attitude, dignity, confidentiality Not upheld, no recommendations December 2012
201103826 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations December 2012
201104215 Business Stream Ltd incorrect billing Upheld, recommendations December 2012
201104574 Scottish Prison Service policy/administration Some upheld, recommendations December 2012
201104709 South Lanarkshire Council complaints handling Upheld, recommendations December 2012