Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201103954 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | September 2012 |
| 201103983 | Perth and Kinross Council | policy/administration | Not upheld, no recommendations | September 2012 |
| 201103991 | The Robert Gordon University | accommodation | No decision reached | September 2012 |
| 201104019 | The Highland Council | policy/administration | Not upheld, no recommendations | September 2012 |
| 201104041 | Tayside NHS Board | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | September 2012 |
| 201104065 | Fife Council | handling of application (complaints by opponents) | Not upheld, no recommendations | September 2012 |
| 201104108 | Glasgow City Council | policy / administration; planning permission | Not upheld, no recommendations | September 2012 |
| 201104124 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2012 |
| 201104645 | Caledonia Housing Association | improvements and alterations; complaints handling | Some upheld, recommendations | September 2012 |
| 201104802 | Lothian NHS Board - University Hospitals Division | clinical treatment / diagnosis; complaints handling | Some upheld, recommendations | September 2012 |