Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201004951 | Fife NHS Board | hygiene, cleanliness and infection control | Not upheld, recommendations | August 2012 |
| 201005054 | Perth and Kinross Council | policy/administration | Upheld, action taken by body to remedy, no recommendations | August 2012 |
| 201005308 | The Highland Council | handling of application (complaints by opponents) | Some upheld, no recommendations | August 2012 |
| 201100659 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | August 2012 |
| 201100830 | Fife Council | homeless person issues | Not upheld, recommendations | August 2012 |
| 201100872 | Albyn Housing Society Ltd | repairs and maintenance of housing stock (incl dampness and infestations) | Not upheld, no recommendations | August 2012 |
| 201100965 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2012 |
| 201101198 | South Lanarkshire Council | policy/administration | Some upheld, recommendations | August 2012 |
| 201101206 | Lochaber Housing Association Ltd | improvements and alterations | Some upheld, no recommendations | August 2012 |
| 201101319 | Crown Office and Procurator Fiscal Service | policy/administration | Upheld, recommendations | August 2012 |