Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201100538 | The City of Edinburgh Council | Council Tax (incl Community Charge) | Not upheld, no recommendations | January 2012 |
| 201100550 | West Lothian Council | Finance - tenancy charges | Some upheld, recommendations | January 2012 |
| 201100662 | Care Inspectorate (SCSWIS) | Policy/administration | Not upheld, no recommendations | January 2012 |
| 201100710 | University of Glasgow | Policy/administration | Not upheld, no recommendations | January 2012 |
| 201100716 | Lothian NHS Board | Appointments/Admissions (delay, cancellation, waiting lists) | Some upheld, no recommendations | January 2012 |
| 201100726 | Borders NHS Board | Clinical treatment / Diagnosis | Not upheld, action taken by body to remedy, no recommendations | January 2012 |
| 201100784 | A Medical Practice, Highland NHS Board | Clinical treatment / Diagnosis | Upheld, action taken by body to remedy, recommendations | January 2012 |
| 201100807 | Scottish Prison Service | Personal Property | Not upheld, recommendations | January 2012 |
| 201100847 | A Medical Practice, Forth Valley NHS Board | Clinical treatment / Diagnosis | Some upheld, recommendations | January 2012 |
| 201100886 | Perth and Kinross Council | Policy/administration | Some upheld, action taken by body to remedy, recommendations | January 2012 |