Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202000613 | Angus Council | kinship care | Not upheld, no recommendations | November 2021 |
| 202000833 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2021 |
| 202001329 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2021 |
| 202001994 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2021 |
| 202002557 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2021 |
| 202003052 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2021 |
| 202004911 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2021 |
| 202005553 | Tayside NHS Board | record keeping | Upheld, recommendations | November 2021 |
| 202005665 | Angus Council | homeless person issues | Some upheld, recommendations | November 2021 |
| 202005961 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | November 2021 |