Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202300133 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | March 2025 |
| 202302639 | A Medical Practice in the Fife NHS Board area | Clinical treatment / diagnosis | Some upheld, recommendations | March 2025 |
| 202303295 | Scottish Prison Service | Personal property | Upheld, recommendations | March 2025 |
| 202303631 | Grampian NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | March 2025 |
| 202304148 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | March 2025 |
| 202304348 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | March 2025 |
| 202304800 | Lothian NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | March 2025 |
| 202305722 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | March 2025 |
| 202307398 | Forth Valley NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | March 2025 |
| 202307773 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | March 2025 |