Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201102397 | Dumfries and Galloway NHS Board | complaints handling | Some upheld, recommendations | November 2012 |
| 201102465 | The Highland Council | policy/administration | Not upheld, no recommendations | November 2012 |
| 201102965 | Aberdeenshire Council | sheltered housing and community care | Not upheld, no recommendations | November 2012 |
| 201103056 | Aberdeenshire Council | estate management, open space & environment work | Not upheld, no recommendations | November 2012 |
| 201103142 | Hebridean Housing Partnership Ltd | repairs and maintenance of housing stock (incl dampness and infestations) | Some upheld, recommendations | November 2012 |
| 201103423 | Scottish Prison Service | personal property | Upheld, action taken by body to remedy, recommendations | November 2012 |
| 201103490 | The City of Edinburgh Council | policy/administration | Not upheld, recommendations | November 2012 |
| 201103618 | Fife Council | complaints handling | Some upheld, action taken by body to remedy, no recommendations | November 2012 |
| 201103642 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | November 2012 |
| 201103666 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, action taken by body to remedy, no recommendations | November 2012 |