Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508846 | West Lothian Council | handling of application (complaints by opponents) | Not upheld, no recommendations | August 2016 |
| 201508868 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2016 |
| 201404055 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2016 |
| 201406219 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | July 2016 |
| 201500315 | Shetland NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | July 2016 |
| 201502859 | The Robert Gordon University | welfare | Not upheld, no recommendations | July 2016 |
| 201504531 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2016 |
| 201507496 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2016 |
| 201507543 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2016 |
| 201507568 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2016 |