Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201406716 Ayrshire and Arran NHS Board clinical treatment / diagnosis Upheld, recommendations February 2016
201407111 Lothian NHS Board clinical treatment / diagnosis Not upheld, recommendations February 2016
201407227 Berwickshire Housing Association Ltd terminations of tenancy Some upheld, recommendations February 2016
201407237 Fife Council policy/administration Some upheld, recommendations February 2016
201407809 Edinburgh College communication staff attitude dignity and confidentiality Some upheld, recommendations February 2016
201500443 Scottish Ambulance Service clinical treatment / diagnosis Some upheld, recommendations February 2016
201500520 University of Edinburgh academic appeal/exam results/degree classification Some upheld, recommendations February 2016
201500916 Ayrshire and Arran NHS Board clinical treatment / diagnosis Some upheld, recommendations February 2016
201500934 Forth Valley NHS Board clinical treatment / diagnosis Some upheld, recommendations February 2016
201500983 Forth Valley NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2016