Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201501345 Fife Council complaints handling Upheld, recommendations February 2016
201501358 Forth Valley NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2016
201501377 The City of Edinburgh Council statutory notices Not upheld, no recommendations February 2016
201501734 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Not upheld, no recommendations February 2016
201501739 Forth Valley NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2016
201501792 Highland NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2016
201501839 Shetland NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2016
201501960 Scottish Qualifications Authority complaints handling Upheld, recommendations February 2016
201502051 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Not upheld, no recommendations February 2016
201502164 Tayside NHS Board complaints handling Not duly made or withdrawn, no recommendations February 2016