Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201406408 Shetland NHS Board appointments / admissions (delay / cancellation / waiting lists) Some upheld, action taken by body to remedy, no recommendations October 2015
201406593 Tayside NHS Board clinical treatment / diagnosis Not upheld, no recommendations October 2015
201406744 Scottish Prison Service punishment Some upheld, recommendations October 2015
201406935 A Medical Practice in the Greater Glasgow and Clyde NHS Board area communication / staff attitude / dignity / confidentiality Some upheld, recommendations October 2015
201407015 Business Stream charging method / calculation Upheld, recommendations October 2015
201407522 Ayrshire and Arran NHS Board clinical treatment / diagnosis Not upheld, no recommendations October 2015
201407596 Aberdeenshire Council complaints handling Not upheld, no recommendations October 2015
201407708 A Medical Practice in the Tayside NHS Board area clinical treatment / diagnosis Not upheld, no recommendations October 2015
201407722 A Medical Practice in the Fife NHS Board area clinical treatment / diagnosis Not upheld, no recommendations October 2015
201407818 Scottish Prison Service transfer to another prison Not upheld, no recommendations October 2015