Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201803809 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2020 |
| 201803891 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | June 2020 |
| 201803965 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2020 |
| 201804029 | A Medical Practice in the Grampian NHS Board area | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | June 2020 |
| 201804811 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2020 |
| 201804862 | University of Strathclyde | teaching and supervision | Not upheld, no recommendations | June 2020 |
| 201805028 | North Lanarkshire Council | control of pollution | Some upheld, recommendations | June 2020 |
| 201805164 | Borders NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | June 2020 |
| 201805380 | An NHS Board | other | Upheld, recommendations | June 2020 |
| 201805670 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, no recommendations | June 2020 |