Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201805674 Fife NHS Board clinical treatment / diagnosis Not upheld, no recommendations June 2020
201806059 Lothian NHS Board - Acute Division clinical treatment / diagnosis Upheld, recommendations June 2020
201806149 Dumfries and Galloway Council policy / administration Not upheld, no recommendations June 2020
201806418 University of Glasgow teaching and supervision Some upheld, no recommendations June 2020
201806552 Forth Valley NHS Board clinical treatment / diagnosis Upheld, recommendations June 2020
201806572 Falkirk Council parking Not upheld, no recommendations June 2020
201806585 Lanarkshire NHS Board clinical treatment / diagnosis Upheld, recommendations June 2020
201806587 Highland NHS Board appointments / admissions (delay / cancellation / waiting lists) Not upheld, no recommendations June 2020
201806705 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations June 2020
201806731 North Lanarkshire Council child services and family support Upheld, recommendations June 2020