Easter closure 

Our office will be closed Friday 3 April to Monday 6 April for the Easter break.

You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201604921 Trust Housing Association Ltd neighbour disputes and anti-social behaviour Not upheld, no recommendations March 2017
201604928 Fife NHS Board clinical treatment / diagnosis Not duly made or withdrawn, no recommendations March 2017
201604970 Crown Office and Procurator Fiscal Service complaints handling Upheld, recommendations March 2017
201606017 Lothian NHS Board - Acute Division clinical treatment / diagnosis Not upheld, no recommendations March 2017
201507511 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations February 2017
201507573 Scottish Prison Service staff attitude and dignity Not upheld, no recommendations February 2017
201507584 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2017
201507626 Grampian NHS Board clinical treatment / diagnosis Upheld, recommendations February 2017
201507686 Borders NHS Board clinical treatment / diagnosis Some upheld, recommendations February 2017
201507707 Aberdeenshire Council policy/administration Not upheld, no recommendations February 2017