Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201301838 | Scottish Prison Service | earnings | Not upheld, no recommendations | November 2013 |
| 201102422 | The City of Edinburgh Council | applications, allocations, transfers and exchanges | Some upheld, recommendations | October 2013 |
| 201103447 | The City of Edinburgh Council | council tax | Some upheld, no recommendations | October 2013 |
| 201104141 | Business Stream | incorrect billing | Upheld, recommendations | October 2013 |
| 201200342 | North Ayrshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | October 2013 |
| 201200564 | Business Stream | meter reading | Some upheld, recommendations | October 2013 |
| 201200698 | Mental Welfare Commission for Scotland | policy/administration | Upheld, no recommendations | October 2013 |
| 201201945 | A Council | primary school | Some upheld, no recommendations | October 2013 |
| 201202071 | Scottish Prison Service | refusal of privileges | Not upheld, no recommendations | October 2013 |
| 201202165 | A Council | adult, community and further education | Some upheld, recommendations | October 2013 |