Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201202120 | Argyll Community Housing Association | repairs and maintenance | Some upheld, recommendations | October 2013 |
| 201202307 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | October 2013 |
| 201203352 | University of Edinburgh | teaching and supervision | Not upheld, no recommendations | October 2013 |
| 201203486 | Lanarkshire NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Not upheld, no recommendations | October 2013 |
| 201203494 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2013 |
| 201203541 | A Housing Association | improvements and renovation | Some upheld, recommendations | October 2013 |
| 201203668 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2013 |
| 201203949 | A Medical Practice in the Highland NHS Board area | record keeping | Some upheld, recommendations | October 2013 |
| 201204025 | A Medical Practice in the Orkney NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2013 |
| 201204323 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2013 |