| 201102642           | 
                                                                                        The City of Edinburgh Council           | 
                                                                                        tenancy rights and conditions           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2012           | 
              
          
                                                                                        | 201102663           | 
                                                                                        Ayrshire and Arran NHS Board           | 
                                                                                        clinical treatment; diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        May 2012           | 
              
          
                                                                                        | 201102710           | 
                                                                                        Shetland Islands Council           | 
                                                                                        valuation of servitude right           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2012           | 
              
          
                                                                                        | 201102804           | 
                                                                                        West Lothian Council           | 
                                                                                        street lighting           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2012           | 
              
          
                                                                                        | 201102837           | 
                                                                                        The Highland Council           | 
                                                                                        secondary school; exclusion           | 
                                                                                        Some upheld, action taken by body to remedy, no recommendations           | 
                                                                                        May 2012           | 
              
          
                                                                                        | 201102951           | 
                                                                                        The Moray Council           | 
                                                                                        trading standards           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2012           | 
              
          
                                                                                        | 201102988           | 
                                                                                        Scottish Prison Service           | 
                                                                                        communication by telephone           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2012           | 
              
          
                                                                                        | 201103017           | 
                                                                                        Aberdeen City Council           | 
                                                                                        building warrants: certificates of completion/habitation           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2012           | 
              
          
                                                                                        | 201103131           | 
                                                                                        South Lanarkshire Council           | 
                                                                                        Neighbour disputes and antisocial behaviour           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2012           | 
              
          
                                                                                        | 201103133           | 
                                                                                        The City of Edinburgh Council           | 
                                                                                        parks, outdoor centres and facilities           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        May 2012           |