| 201201225 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2013 | 
          
                                                                                        | 201201251 | Lothian NHS Board - University Hospitals Division | clinical treatment / diagnosis | Some upheld, recommendations | July 2013 | 
          
                                                                                        | 201201276 | Aberdeenshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | July 2013 | 
          
                                                                                        | 201201423 | Maryhill Housing Association Ltd | repairs and maintenance | Some upheld, recommendations | July 2013 | 
          
                                                                                        | 201201435 | A Council | primary school | Some upheld, recommendations | July 2013 | 
          
                                                                                        | 201201524 | Scottish Borders Housing Association Ltd | complaints handling | Upheld, recommendations | July 2013 | 
          
                                                                                        | 201201885 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2013 | 
          
                                                                                        | 201201981 | Perth and Kinross Council | handling of application (complaints by applicants) | Some upheld, recommendations | July 2013 | 
          
                                                                                        | 201202339 | Aberdeenshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | July 2013 | 
          
                                                                                        | 201202359 | The Highland Council | building warrants:  certificates of completion/habitation | Upheld, recommendations | July 2013 |