Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201600847 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Not upheld, no recommendations December 2017
201600930 Highland NHS Board communication / staff attitude / dignity / confidentiality Not upheld, no recommendations December 2017
201601344 Lanarkshire NHS Board clinical treatment / diagnosis Some upheld, recommendations December 2017
201601675 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, no recommendations December 2017
201601706 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations December 2017
201601915 Glasgow City Council primary school Some upheld, recommendations December 2017
201602059 Lothian NHS Board - Acute Division clinical treatment / diagnosis Some upheld, recommendations December 2017
201602125 East Lothian Council improvements and renovation Some upheld, recommendations December 2017
201602127 East Lothian Council improvements and renovation Some upheld, recommendations December 2017
201602129 East Lothian Council improvements and renovation Not upheld, no recommendations December 2017